top of page

Privacy Policy

​

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

​

​

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

​

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

​

How do we communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

​

How do we use cookies and other tracking tools?

A cookie is a piece of data stored on the user’s hard drive that contains information about the user. By using a cookie on our site, a user does not have to log into the site using a password more than once. Cookies also enable our site to track and target the interests of our users to enhance their experience on the site. Using a cookie while on our site does not provide us with the user’s personal information. Once the user closes their browser, the cookie simply terminates. If a User rejects the cookie, they may still access the site, however, the user may experience usage limitations in some areas of the site.

​

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at contact@greycells.solutions or send us mail to: 8101 College Boulevard, Overland Park, KS 66210.

​​

Data Retention Policy

We retain the data collected through our Apps (VerityVital, VerityNote) only for as long as necessary to fulfill the clinical remote monitoring purposes outlined in this Privacy Policy, or as mandated by applicable healthcare laws and regulations.

  • Clinical Monitoring Data: Vital sign data (blood pressure, pulse, and oxygen saturation levels) linked to the medical hardware’s MAC ID is retained securely on our cloud infrastructure to provide continuous tracking for your healthcare provider.

  • Local Data: Any data cached locally on your mobile device (such as paired device IDs) remains on the device until the application is uninstalled or its local storage cache is cleared manually via the device settings.

  • Legal Compliance: In accordance with medical record retention laws and HIPAA regulations, clinical data may be archived for a legally mandated period (typically 5 to 7 years depending on jurisdiction) to maintain precise medical history records for your provider.

​

Data Deletion and User Rights

You have the right to request the deletion of data captured by the application at any time. Because VerityVital operates on a "Privacy-by-Design" architecture without traditional user accounts (usernames/passwords), data deletion is handled via physical hardware linkage:

  • How to Request Deletion: To request the permanent erasure of data synchronized from your device, you must contact your contracted healthcare provider directly or email our data compliance team at contact@greycells.solutions.

  • Identification for Deletion: Because we do not store your name or email in connection with the app data, you must provide your medical device's hardware MAC ID (accessible via the app's 'Staff Setup' or device settings) so our administrators can locate and purge the matching records from our secure cloud backend.

  • Local Data Erasure: To immediately delete all localized application data and configuration parameters from your mobile hardware, you can simply uninstall the App from your device or navigate to Settings > Apps > VerityVital > Storage > Clear Data on your Android device.

  • Processing Timeline: Once a verified deletion request is received from you or your healthcare provider, matching data packets will be permanently deleted from our active production databases within 30 business days, subject to any regulatory medical record archiving overrides.

​

Policy Updates

GreyCells Solutions reserves the right to modify or update the privacy statement at any time without notice.

bottom of page